Employee With Delusions of Grandeur?  How to Handle

Employee With Delusions of Grandeur? How to Handle

Q:  I’m supposed to do a yearly evaluation of an employee I’ve supervised for only three months.  From what I’ve observed, she’s a so-so performer and needs improvement in most areas.   The problem:  She thinks she’s doing great.  I’ve overheard her being confident...
How to Respond to Defensive Employee

How to Respond to Defensive Employee

Q:  I gave one of my employees a memo warning that her performance wasn’t meeting expectations and unless it improved I’d have to let her go. In it, I summarized her performance trajectory.  From her initial responsibilities when hired, to the downward adjustment of...